April Showers Bring....

4/1/2024 (Permalink)

Heavy rain can cause water damage. Let the experts help!

Spring is prime time for rain here in North Garland. While we love the hydration - too much rain can leave your home vulnerable to leaks and water damage.

Swift action is crucial to mitigate the impact and prevent further harm. Here are some essential tips for managing leaks after a rainstorm:

1. Inspect Your Roof: Start by examining your roof for any visible signs of damage such as missing shingles, cracks, or holes. Addressing these issues promptly can prevent water from seeping into your home.

2. Clear Gutters and Downspouts: Clogged gutters can cause water to overflow, leading to leaks and potential water damage. Ensure your gutters and downspouts are clear of debris to allow proper drainage.

3. Check for Interior Leaks: Inspect your ceilings, walls, and floors for any signs of water stains, bulging, or peeling paint, which could indicate hidden leaks. Address these promptly to prevent further damage and mold growth.

4. Utilize Temporary Fixes: In case of minor leaks, use temporary fixes such as waterproof tape or sealants to stem the flow of water until permanent repairs can be made.

5. Contact SERVPRO of North Garland: If the damage is extensive or you're unsure about handling repairs, don't hesitate to contact us at 972-496-2441. We have the expertise and equipment to assess the situation accurately and provide effective solutions.

By following these tips and acting swiftly, you can minimize the impact of leaks after a rainstorm and safeguard your home from water damage. Remember, prevention and timely action are key to maintaining a dry and secure living environment.

Should you sustain damage from April Showers - call us for help and we will have our techs come out quickly to help. We also work with your insurance company, so for a stress free claims process, SERVPRO can help manage the ipaperwork and process

24 Hour Emergency Water Damage Service

2/5/2023 (Permalink)

SERVPRO North Garland is here to help you recover from water or fire damage.

SERVPRO of North Garland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 972-496-2441

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Garland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask questions such as these:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of North Garland

SERVPRO of North Garland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Home Owners Insurance Claims

1/31/2022 (Permalink)

SERVPRO can help you manage the insurance claim process.

According to the Insurance Services Office (ISO), water damage claims are the second most frequent insurance claim, impacting 1 in 50 homeowners each year. Many of these claims end up denied because of the type of damage reported.

What Type of Damage Will Be Covered?

"Sudden or Accidental" coverage is typically covered by insurance. This is damage that happens as the result of an identifiable incident like a storm or a busted  water heater. In this case you can make a claim and the resulting damage will be covered, but not the item that caused it. You will have to pay your deductible and the cost to replace what broke, leading to damage (water heater, dishwasher, etc.)

Damage that happens over time is considered "Gradual" and will not be covered unless your policy has an exception. This could include rusted pipes or other slow leaks that culminate in damage. Proper maintenance, and documentation of it, is key to preventing structural deterioration.

Equally important is understanding your homeowner's policy, including what is and isn't covered. Review it thoroughly and ask your agent to clarify anything that you don't understand. 

Filing a Claim

If you do find water damage and need to file a claim – SERVPRO of North Garland can help you navigate the process. Call us as soon as it happens and our team will come out to properly document all damage and stop any further issues. We work closely with insurance providers to ensure they have all the required information in order to properly verify and pay the claim.

"Like it never even happened."

If you do have water damage, we are available 24/7 to restore your home to it's original state.

Will Insurance Cover This?

11/2/2021 (Permalink)

It's important to understand your policy coverage before having to file a claim.

It's important to know what your insurance will and won't cover when it comes to water damage. Most policies do NOT cover "gradual" damage - which happens over time instead of a sudden or accidental event. 

This type of damage happens most often in homes that haven't been properly maintained. Often rusted pipes or other slow leaks lead to indoor flooding and not all policies include this coverage.

If your hot water heater busts, an appliance leaks or there is water damage from a storm - it's likely you can file a claim to cover the resulting damage.

Many people don't realize that the broken item itself is not covered - only the repairs that are necessary as a result of the incident. In addition, you will have to pay your deductible and the cost to replace what broke, leading to damage (water heater, dishwasher, etc.)

If you do find water damage and need to file a claim – we can help you navigate the process. Call us as soon as it happens and our team will come out to properly document all damage and stop any further issues. We work closely with insurance providers to ensure they have all the required information in order to properly verify and pay the claim in a timely manner.

We are available 24/7 to help and make it "Like it never even happened."

When it Comes to Water

10/11/2021 (Permalink)

Call SERVPRO of North Garland to help you recover from a water disaster.

We know water. We’ve seen our share of houses flood, pipes burst and roofs leak and we have the equipment and experience needed to safely restore your home or business after any kind of water disaster. But there are things YOU can do before our team gets there to save you time and money:

Make sure you turn off the water source causing the flood and remove as much excess water as you can using towels and mops. Reducing the amount of water will reduce the amount of potential damage to floors and furniture. Never try to remove water with your household vacuum cleaner.

Move as many items as you can to a higher location to avoid them getting wet. Separate, clothing, rugs and furniture that are wet as the fabric dyes can bleed into one another.

Call your insurance company as soon as you can to open a claim. We work with all the major companies and will know the specific requirements you’ll need to file appropriately. Giving us a claim number when you call helps expedite the process further.

When you call SERVPRO, give us all the details of your damage – including the number of rooms affected, if the water is standing or moving, and the type of flooring you have. This will help us determine the right combination of equipment needed to mitigate the situation quickly and efficiently.

 These things will minimize potential damage and maximize potential savings. We’re ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 972-496-2441.

When the Toilet Turns Against You

8/10/2021 (Permalink)

Toilet water damage is disruptive and disgusting.

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up.

If this happens to you - and you find yourself dealing with water damage - here is what to do.

First - turn the water off and avoid the contaminated area as much as possible to prevent sewage from being tracked into any other rooms.

Then, call your insurance agent to file a claim - and then call us to assess the extent of the damage and make it "Like it never even happened."

Once our team is on site, we will remove anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.

After all infected materials have been removed, our professionals will do a thorough disinfection. Once things are clean, we will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of North Garland anytime at 972-496-2441.     

If These Walls Could Talk

5/27/2021 (Permalink)

Watch for signs of water damage in your walls.

It would be a lot easier to know when you’ve got a leak in the wall of your home if the walls could actually talk. But since they can’t, it pays to know what to look for when it comes to water damage in your walls. Leaks can come from poor caulking, a leaky pipe or from holes in the roof and often you won’t see a sign until the damage has been done.

Stains, Smells & Seams

If you see a water stain or any sort of discoloration in the walls or ceiling – you’ve got a leak. Stains start small and are easily missed if the wall is painted or if there is furniture covering that section of the wall. Check carefully around doorframes and windows as well as in near appliances that use water such as a dishwasher, ice machine or even the hot water heater in your home.

If you start to smell something musty – it could be mold or mildew due to water damage behind the walls or cabinets. Make sure to check both sides of the walls – and if one side is externally facing – make sure to check outside sources for a water leak.

Another sign of water in the walls is actually on the floor! Water can drip behind the walls and cause floor damage at the seams.  If you notice a texture change in your floors, such as buckling or cupping, it’s a good idea to call a professional for help uncovering the source of the leak.

At SERVPRO of North Garland, we know the signs and can assess any water damage quickly and effectively. We will dry the affected area and can also do any reconstruction necessary.  

Don't Forget the Foundation

4/28/2021 (Permalink)

Don't forget the foundation!

We’re heading into another few days of Rain here in North Garland - after 2 winter storms and a tornado sighting in the area. That is a lot of water – and with water comes the potential for damage.

We know that regularly inspecting the roof and keeping gutters clean are important for avoiding leaks in the ceiling and walls of your home. Did you know it’s just as important to keep rainwater away from your home’s foundation?

If you notice pooling near the foundation, there are a few things you can check and correct:

1 – Check the gutters again. Even clean ones might be too short or improperly angled so water isn’t draining away from your house.

2 – Check the grading of the soil near the foundation.

It should slope away – and if it doesn’t, you will need to add dense soil to create the proper grading (clay soil is best.)

3 – Correct it with a French drain around the foundation. To do this, dig a trench with a 3-5% downslope, line it with plastic and place a drain with perforations in it to pull the water away.

4 – Correct any cracks in the driveway. If your driveway is connected to the house, make sure there aren’t cracks or holes where water can seep underneath when it rains.

5 – Correct the drainage on either side of your house. Make sure your neighbors aren’t inadvertently sending water your way. They may need their own French drain or you may need to build a retaining wall between your properties to keep water from rolling into your yard.

 Rain is good for the earth – but not for your foundation so make sure to keep your eye out for pesky puddles after our next storm.

Looking for Leaks Can Save Money

1/31/2021 (Permalink)

Look for leaks to save money.

Winter months are a great time to do a leak check in your home since most people don’t use as much water in colder months. According to the EPA, a typical family of 4 doesn’t use more than 12K gallons in a winter month. If your bill shows higher use – it’s probably a good idea to look for leaks.

Another way to know if you have a water leak is to watch your water meter before and after a 2 hour time period when you know you didn’t use any water. If it indicates that you did – then something is leaking somewhere.

These are the most common causes of water leaks in a residential home: 

• Dishwashers
• Washing Machines
• Hot Water Heaters
• Ice Machines
• Outdoor Faucets
• Indoor Shower Heads and Faucets

If you do find a leak, it can often be fixed by tightening a valve, cleaning a drain or replacing a washer depending on the item that is leaking. There are many tutorials that you can watch to guide you through a simple fix like one of these. If you complete the DIY leak repairs but still find water – then call SERVPRO of North Garland to come inspect the damage. Often our technicians can diagnose where the leak originated while working on site.

If you have any concerns about potential water leaks and subsequent damage, call us at 972-496-2441.

Dos and Don’ts when it Comes to Water Damage

10/15/2020 (Permalink)

We have the equipment and expertise to help restore your home after water damage.

Garland has seen its share of pipes burst, roofs leak and houses flood, so SERVPRO of North Garland knows exactly what to do if, and when, it happens to you. Our team of professionals has the right tools and equipment to safely dry out your home or business and the contents within it.

There are also things YOU can do before our team gets there to save you time and money – here are some things to keep in mind:

DO

• If pipes have burst, make sure to turn off the water source to prevent more flooding.
• Remove as much excess water as possible, sopping it up with towels or mopping to minimize damage to furniture.
• Safely turn off electricity and if you can’t – wait outside until you know it is safe.  
• Make sure the damage is not sewer related. This requires different protocols for cleanup.

 DON'T

• Enter, or stay in a room with standing water since there could be a risk of electrical shock. 
• Leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
• Use your vacuum to try and remove water.
• Walk through moving water - even six inches of moving water can cause a fall.

These dos and don’ts will minimize potential damage and you’ll be ready when our team arrives. Water damage should be professionally assessed and remedied to avoid further damage from mold.

Our Team at SERVPRO of North Garland is ready to assist at a moment's notice with any of your water emergencies. Give our team a call at 972-496-2441.

How Trees Can Cause Foundation Damage in North Garland Homes

8/3/2020 (Permalink)

Here to Help

Summary: SERVPRO of North Garland highlights how trees and shrubs growing next to a home can cause foundation problems leading to water damage.

• SERVPRO of North Garland alerts homeowners that trees and large shrubs can damage a home’s foundation, resulting in serious structural compromise that can allow water to enter the crawl space or basement. The water damage compounds the structural damage caused by the trees and shrubs. The signs of damage may go unnoticed by the homeowner for years until the foundation is breached and water floods the basement or crawl space.

Repairing the foundation can be extremely expensive. Any water damage restoration needed in the basement or crawl space will add further expense. Homeowners need to be aware that repairing the damage to the foundation, basement, or crawl space does not address the cause of the damage — the trees and shrubs growing too close to the foundation.

Warning Signs of Potential Disaster

A homeowner might be facing an impending disaster if any of the following conditions exist around the foundation of the home.

Large trees growing near the house

Large trees with expansive canopies growing close to the home can damage the foundation, crush plumbing and drainage pipes, and cause cracks in basement walls. The result is leakage in the basement or crawl space. Tree roots growing under a slab can result in the slab cracking, allowing moisture to enter the home.

Large or mature shrubs growing next to the foundation

Because shrubs are often pruned and shaped to accent the overall landscape, homeowners sometimes fail to realize how extensive the root structure of a twenty-year-old shrub is. If left unpruned, some shrubs grow as large as trees. The impact of a large shrub on the soil next to the foundation is similar to that caused by a large tree.

A horticulturalist points out how trees and shrubs can cause structural damage to a home’s foundation or basement wall. “Foundation problems can and do result, however, from what tree roots are doing in the first place — sucking up water. Unless the soil around the house foundation is very dense and was properly compacted after the foundation was installed, tree roots can cause slumping and shifting of the soil as they draw out water. Tree roots grow larger each year underground, to the point where a mature tree will grow roots so large they may also loosen and heave soil due to their changing girth. It is the combined effect of these two root characteristics that can cause enough of an imbalance of pressure in the soil surrounding a house foundation that it may strain outward and crack.”

Planting trees at least twenty feet from the house is advised. A better rule of thumb is to plant trees far enough away from the home that the tree canopy never extends over the roof. Limbs and leaves may cause more damage than the tree’s root system. A simple remedy to prevent tree roots from removing moisture from the soil is to keep trees and shrubs watered during the dry months of the year.

The homeowner who desires to have shrubs growing next to the foundation should select plants that are slow-growing and have small root balls. Selecting dwarf versions of larger shrubs can achieve landscape goals while avoiding potential foundation damage in the future.

Signs of moisture in the basement

The presence of mold, mildew, or a musty smell in the basement or crawl space may be an indicator of structural compromise to the foundation or walls. If the signs of moisture are in areas that are near where large trees and shrubs are growing outside the home, then the cause of the moisture intrusion may be the trees and shrubs. In some instances, roots can be found growing in the crawl space or through the basement walls or floor of the home.

A Safety Reminder

Contact a utility locator service before planning and installing a landscape design. The locator service is usually free. They locate and mark underground utility lines such as main water lines, natural gas pipes, sewer pipes, electrical service, and fiber optic cables. Cutting one of these lines can result in costly damages, personal injury, or death.

Conclusion

When signs of water damage are discovered, take action. The longer a water damage situation remains unaddressed, the more complicated and expensive the restoration and repair process is. The solution may involve a landscape architect, a foundation repair specialist, or a water damage restoration expert. Checking the exterior of the home about every three months will enable the homeowner to spot and eliminate problems.

For more information about water damage restoration services, visit the SERVPRO of North Garland website at https://www.SERVPROnorthgarland.com. The office can be reached by phone at (972) 496-2441 or by email at office@SERVPRO10914.com.

Local Company Resolves All Types of Water Damage Emergencies

5/29/2020 (Permalink)

Here to Help

Summary: Every water damage disaster is unique and requires an individualized solution. SERVPRO of North Garland has the training and experience to address any water damage emergency.

Every water disaster is different, from the amount of water to the level of contamination of the water. The following scenario illustrates that every water damage situation is unique in many ways.

An HVAC Drain Pan Overflows

Jessica and Mike loved to work in the yard. A butterfly garden, a raised bed teaming with herbs, and a koi pond graced the couple’s backyard. The east side of their home needed some color and activity, so they decided to plant a flowering vine. Drippage from the HVAC unit drain pipe would keep the vine watered and flourishing.

The couple considered the crossvine with its lovely red blooms, the fragrant star jasmine, and the loud orange blooms of a trumpet vine. These popular landscape vines thrive in the Dallas/Fort Worth area. It was the wisteria vine, with its spectacular purple blooms, that the couple finally decided on. Wisteria grows an impressive 30-40 feet per season, so it would cover the desired area quickly. Mike and Jessica set out several vines that they trained along a trellis beside the home.

The vines thrived in the morning sun with daily moisture from the HVAC irrigation system. Jessica and Mike were pleased with how fast their new plant grew, and they loved its pale, purple color. Little did they know what a beast this beautiful vine would prove to be.

That summer, the temperature in the Dallas/Fort Worth area skyrocketed to over 110 degrees. To escape the heat, the couple decided to take a two-week vacation in the Rockies. While they were gone, their HVAC system worked overtime to keep the home comfortable for their two dogs. Mike and Jessica arranged for a neighbor to come over daily to give the pets food and water and take them for a walk. About ten days after the couple left for the trip, the neighbor noticed a strong, musty smell in the house and streaks on the ceiling and along the walls of the hallway. The next day, the neighbor saw wet carpet in the hallway and adjacent bedrooms, and she immediately called Jessica and Mike. Returning home, the couple realized the problem was serious. Investigation revealed that the HVAC system was the source of the flooding.

The local HVAC technician discovered that the drain pan was full and had been overflowing for days, if not weeks. The coils needed cleaning, and the filter was past due for a change, which caused the system to work overtime. However, the drain pan was in good condition, and the drain pipe did not appear to be clogged at the pan. These factors did not explain why water was not flowing through the system.

The technician asked the couple to show him where the drain pipe evacuated the water from the system, and they took him to the spot. Where the drain pipe should have been, there was a mass of wisteria. Only after clawing through the wisteria did the technician find the hidden drain pipe, which was clogged with vines. Once the plant growth was removed, water gushed from the pipe.

With the mystery of the overflowing drain pan solved, the HVAC technician urged Mike and Jessica to contact a local water damage restoration company immediately. As much as several hundred gallons of water had spilled out of the drain pan while the couple was on vacation. The ceiling appeared to be at the point of collapse, the carpet and flooring were water-logged, and the smell was unbearable, indicating mold and mildew growth.

The SERVPRO Water Damage Restoration Process

Each water damage restoration call requires a unique solution, but the general process does not change. The steps listed below illustrate the process for the "typical" water damage emergency. When a home or commercial property has water damage from flooding or leaks, SERVPRO of North Garland has the expertise and equipment to restore the property. The technicians’ experience and scientific approach to water removal and water cleanup enable them to properly dry and restore the property.

Step 1 - Emergency Contact

The restoration process begins with a phone call. The SERVPRO representative guides the property owner through the crisis and may ask several questions to help better understand the equipment and resources that are needed for the situation.

Step 2 - Inspection and Water Damage Assessment

The SERVPRO specialists will determine the scope of the water damage at this stage. They inspect and test to determine the extent of damage and how far the moisture has traveled.

Step 3 - Water Removal

The water removal process begins almost immediately and powerful pumps and vacuum units quickly remove hundreds or thousands of gallons of water from the property. Prompt water extraction helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Specialized equipment removes the remaining moisture. The SERVPRO professionals use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry the home or business.

Step 5 - Cleaning and Sanitizing

SERVPRO cleans all of the restorable items and structures damaged by the water. They are adept at cleaning contents using a number of techniques. These experts provide sanitizing treatments, remove odors, and deodorize the property.

Step 6 - Restoration

Restoration is the process of restoring a home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Conclusion

For over 15 years, SERVPRO of North Garland has been providing damage restoration services to the local community. The experienced and licensed professionals aim to provide excellent service to every customer needing assistance with fire damage, flood damage, duct cleaning, or restoration projects. No matter what the client’s needs may be, SERVPRO of North Garland is available to help at any time with its 24-hour emergency services. Offering a range of specialized equipment, the professionals can quickly return a property to its previous condition. SERVPRO is the number one choice for all restoration and reconstruction needs. The team can take disaster damage and make it "Like it never even happened."

Local Water Damage Restoration Company Provides Emergency Tarping

5/1/2020 (Permalink)

Here to Help

Summary: SERVPRO of North Garland provides disaster services, including emergency tarping for homes and businesses.

On occasions, the weather in North Texas can be stormy. In October 2019, tornadoes touched down in Garland and Dallas, damaging or destroying thousands of structures. The Garland tornado was an EF-1 with winds of 100 mph, while the Dallas twister proved to be more severe as an EF-3 with winds reaching 140 mph. Some of the structural damage caused by these storms would not be discovered for months.

A Stormy Scenario

For an unfortunate homeowner, it seemed that all the rain for the two wettest months of the year – April and May –  would fall in the span of a week. Each soggy day, the homeowner discovered a new water spot in the ceiling. First, it was the area above the oven hood. Next, a grayish outline appeared around the bathroom exhaust fan. A streak etched its way alongside the chimney. The last straw was the dripping leak around the perimeter of the skylight in the den. The ceiling sagged. The carpet sloshed underfoot. The bathroom smelled musty and moldy. The situation was becoming more serious as the minutes passed, and circumstances called for more than a roof inspection.

The homeowner called on the expertise and equipment of a water damage restoration specialist who could come right out and inspect the damage. The team covered the roof with emergency tarping to prevent any more water from leaking into the home and causing more damage.

The Immediate Solution: Emergency Tarping to Stop the Leaking

Roof leaks can become a breeding ground for black mold, ruin insulation, rot wooden framing, and damage interior ceilings and walls. While stopping the leak does not solve the problem of the leaky roof or repair the damage to the home, emergency tarping brings immediate peace of mind to the homeowner. No more water will pour through the roof. Once the situation is stabilized, the roof issue can be permanently resolved, and the water damage restoration process can begin.

Homeowners need to know that although their insurance does not cover the roof repair, it may still cover damage caused by the leaky roof. Often, the water damage repair and restoration process is covered by insurance, saving the homeowner thousands of dollars.

What the Homeowner Can Do Until Help Arrives

After any water damage situation, the primary focus should be safety:

• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe to perform. Leave emergency tarping to experienced professionals who have the needed materials and safety equipment for a job this dangerous.
• Wet materials can be very heavy. Be careful when lifting debris.

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT to Do After Flooding

• Do not leave wet fabrics in place. Hang furs and leather goods.
• Do not leave books, magazines, or other colored items on wet carpet or floors.
• Do not use a household vacuum to remove water.
• Do not use turn on the TV or other household appliances.
• Do not turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

A leaky roof can be a dreaded problem for a homeowner, especially if the leak is severe, it continues to rain, and the homeowner does not have the means to tarp the roof. Emergency tarping is an effective short-term strategy to stop leaks and curtail the potential damage. Stopping the leak as quickly as possible and beginning the recovery and restoration process can be quick and simple if the homeowner turns to a competent professional with a demonstrated track record of resolving emergencies quickly.

For more information about emergency tarping, call SERVPRO of North Garland at (972) 496-2441.

North Garland Flood Safety Tips

1/31/2020 (Permalink)

SERVPRO has years of experience and knowledge that we can use to help you in tough situations.

SERVPRO is known for its nationwide 24/7 services and fast turn around times. Whether it’s fire damage or water damage SERVPRO has got you covered. Water damage can be caused by a multitude of reasons, one of the most common being floods. Statistically most home/business owners will be affected by flooding at some point in their lives. The American Red Cross confirmed that floods cause more in damage in the U.S. every year than any other weather related disaster. Here are some tips for general flood safety actions for you to take while you figure out your next steps.

Flood Safety Tips:

• Stay away from floodwaters, if you come up on high waters it’s important that you turn around and find higher ground. Waters up to 6 inches moving fast enough can sweep the average person off their feet.
• Follow the same caution when it comes driving. If you cannot quickly retreat get out of the car and find higher ground. Most cars can actually be swept away by less than 2 ft of water.
• Always keep children away from water from any water damaged area. A child’s curiosity is a wonderful thing, but in the cases of things that are potentially dangerous we must do all we can to keep them safe. They are almost always unaware of the dangers that exists in contaminated waters and most of the dangers are invisible to the eye, so its best to keep them away from it all together. 

If you do ever find yourself dealing with flood and water damage you can count on your SERVPRO of North Garland. Minor floods have the potential to cause major damage to a structure if not handled correctly. SERVPRO of North Garland is properly equipped to take on any size disasters.Give us a call at 972-496-2441. 

Why it’s important to check your house after this recent storm in North Garland.

9/26/2019 (Permalink)

When the rain stops does mean the danger stops. Give SERVPRO a call to make sure your water is removed correction.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of North Garland, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble. To learn more feel free to contact us at ((972)-496-2441.

Professional Water Damage Clean Up in your North Garland Home.

9/10/2019 (Permalink)

Professional water removal in the first 24-48 hours is very important in preventing the risk of further damage to your North Garland home.

The Case for Professional Water Removal in Your North Garland Home

When an appliance or plumbing line breaks in your North Garland home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal in North Garland is commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of North Garland is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at (972)-496-2441 for an immediate assessment to put this water crisis behind you.

Common Water Leaks

2/1/2019 (Permalink)

Water leak coming through ceiling.

Dealing with leaks in your home can be both time consuming and costly. Knowing the typical places leaks are found can aid in taking preventative measures and possibly decrease your risk. Here are the most common water leak locations:

Bathtub or Shower Seal
While bathrooms are much better equipped at dealing with moisture than other rooms, there are many times an entire bathroom remodel is required due to a simple leak. One of the typical culprits for a bathroom water damage is a leaking tub or shower due to a faulty seal. The mass amounts of water that could potentially leak from a tub may produce mold growth in the floor or even down to the sub-floor, where it can grow unnoticed for a long and dangerous amount of time.

Toilet
A toilet can leak through its seal, similar to the bathtub and shower, but it can also leak internally. An internal leak will not cause damage to your home, but it may hurt your wallet when it comes time to pay your bill. A seal leak can go unnoticed for a long time around a toilet, due to their positioning in our bathrooms, and can lead to mold problems. Be on the lookout for both external and internal leaks!

Sink Pipes and Garbage Disposals
Pipes from our sink are typically located within visually appealing cabinets, but unfortunately these cabinets are often the worst type of material when it comes to leaks. Wood and particle board are great at absorbing moisture, and supply a great home and food source for mold. Since these pipes are out of sight, and usually out of mind, many leaks go unnoticed and can lead to large restoration projects. Regularly check these areas in order to prevent a smelly and frustrating disaster from happening in your cupboards.

Hot Water Heaters and Washing Machine Hoses
Age is the culprit behind these types of leaks, causing metal to rust out in heaters and cracks to occur in the hoses of washing machines. Do biannual checks (at least!) on both these areas, and replace whenever necessary, in order to prevent a flood from occurring within your home.

If you have experienced a water damage in your home, call SERVPRO of North Garland now at 972-496-2441.

Act Fast for Water Damages

10/16/2018 (Permalink)

North Texas is expected to have an extremely wet and cold fall, and the last few days have been proving that prediction to be true. When an increase in the amount of rainfall is expected you can assume that there will also be a rise in water damages, especially when you add in possible low temperatures. Water heaters break, pipes burst, and rain causes some very unwanted flooding. If you experience a water damage in your home of business know that time is of the essence when it comes to the restoration process. Within just 24 hours mold can begin to grow, so ridding an area of moisture as soon as possible is vital in preventing further damage to your property.

1. After noticing a water damage turn off the source to the water (if applicable).
2. Call your insurance to submit a claim.
3. Call SERVPRO of North Garland at 972-496-2441.

Acting sooner rather than later can save you time and money, so call SERVPRO of North Garland anytime for all of your restoration needs.  

A/C Water Damages

7/23/2018 (Permalink)

With the temperatures reaching well over 100 degrees for the past week our air conditioners have been working over time in North Texas. If air conditioner units are not properly maintained then you may be at risk for a water damage, especially with the current temperatures. An air conditioning system can collect up to 10-20 gallons of water daily. If the system is not working properly, either due to a clog or a drain, the unit will produce too much water and potentially cause a water damage.  

Units are not typically in easily accessed place, so a water damage may be occurring unbeknownst to the owner. This can result in costly mold damage that can affect an entire home. Follow these tips to help maintain your unit and prevent water damages in your home:

1. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. 
2. Make sure to change the air filter every month. By changing the air filter monthly, it gives you the opportunity to check whether there is excessive moisture collecting on the condensation line. 
3. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity.

If you experience a water damage at your home or business call SERVPRO of North Garland at 972-496-2441.

Drying a Water Damage

7/23/2018 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet material and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of North Garland Professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 972-496-2441!

Preparing Your Pipes

2/1/2018 (Permalink)

Pipes on an outdoor wall with additional insulation to prevent them from freezing.

Quick Tips for Preventing Frozen Pipes

Living in North Texas, we don’t have to deal with the months of freezing temperatures that are typical in the northern parts of the country; however, we unfortunately still deal with frozen pipes on a regular basis. Homes in warmer climates tend to lack the insulation that is the standard in places with frigid winter temperatures, so whenever we experience freezing weather pipes are quickly frozen if precautions have not been taken. Frozen pipes are inconvenient and problematic. Along with preventing water flow into your home, they regularly burst and cause costly damages. Be better prepared for the next arctic blast by following these frozen pipe prevention tips:

• Keep faucets dripping to relieve pressure and prevent the pipes from freezing. Particularly important over night when your plumbing system is not being used frequently and the temperature is dropping.
• Disconnect hoses on outdoor faucets and use faucet covers to prevent them from freezing.
• Seal any leaks that might be allowing cold air inside your house, especially in areas that are close to pipes.
• If you have some particularly vulnerable pipes you can use heat tape. Heat tape and heat cables are electrically powered heat sources that you wrap around pipes that are at risk for freezing. Like using any other type of heater, they will need to be monitored to ensure their safe use.
• Try to keep your house at a constant temperature all day and night. Many people turn down thermostats when they go to bed, but night time is when your pipes are most likely to freeze. Opening cabinet doors, especially at night, allows the warm air in your home to circle around pipes and reduce their risk of freezing.
• Additional insulation is one of the best choices when preparing your house for winter weather. Any pipes on outdoor walls or in areas with less insulation (i.e. attic) may need some foam or fiberglass sleeves from your local hardware store. Insulation will always be less expensive than a water damage, so the more insulation the better.

If you do experience a burst pipe this winter, call SERVPRO of North Garland. We are a 24-hour emergency service business, and can have a professional on site within hours to help you get your home back to normal. Call us anytime at 972-496-2441.

Call the Cleanup Team that is FASTER TO ANY SIZE DISASTER

7/24/2017 (Permalink)

There's no such thing as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of North Garland Professionals know how disruptive water damage can be for you business. SERVPRO of North Garland Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and full line of water cleanup and restoration services, SERVPRO of North Garland Professionals can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized, and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of North Garland, your local water damage cleanup and restoration professionals, at 972-496-2441.

The Science of Drying

7/24/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, you local SERVPRO, SERVPRO of North Garland, professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of North Garland Professionals will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet material and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building  can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of North Garland Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? Your local SERVPRO, SERVPRO of North Garland, Professionals have the training and equipment to help make water damage "Like it never even happened."

Flooding can happen anywhere

5/22/2017 (Permalink)

Call the cleanup team that is faster to any size disaster.

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:

• Flash Flooding
• River Flooding
• Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
• Burn Scars/Debris Flows (Caused by Wildfires)
• Ice/Debris Jams
• Snowmelt
• Dry Wash (Caused by heavy rainfall in dry areas)
• Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of North Garland Professionals can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of North Garland Professionals are ready to help make it "Like it never even happened."

Water Damage: What To Do and Not Do Until Help Arrives

2/8/2017 (Permalink)

We have specialized equipment for any disaster especially water damages. We will restore all your content and make it "Like it never even happened."

As you all might know, SERVPRO of North Garland is a cleanup and restoration company. We work on everything from water damages, such as a floods or water heater leaks, to biohazard cleanups, such as crime or sewage cleanups. 

We are that company you wish you never have to contact, but in case of an emergency, we are here to help. Here are a few Emergency Tips that will assist you in taking the proper action during a water damage until your SERVPRO professional arrives:

WATER DAMAGE FROM A CLEAN WATER

DO:

• Shut off the source of water if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.
• Remove as much excess water as possible by moping or blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hand furs and leather goods to dry separately at room temperature.

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist.
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water, possible causing electrical shock or damage to the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON"T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possiblity of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Please follow these DOs and DON"Ts to help reduce damage and increase the chances of a successful restoration. 

What do you consider water damage?

10/4/2016 (Permalink)

At SERVPRO of N. Garland, we have the right equipment and highly trained team to do the job. Call us at 972-496-2441.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

Quick Tips from SERVPRO of North Garland to prevent Water Damage

10/4/2016 (Permalink)

We have the necessary equipment for any loss, especially water. Call us if you need us, 972-496-2441.

Remember last year, May 2015, when the whole month it rained and the DFW area was flooded? 2015 was the wettest year on record for the DFW area. In the entire year, we had 62.61 inches of rain; in just the month of May we had a new record high of 16.96 inches of rainfall! And now we are close to the end of 2016 and the rain doesn't seem to end. And all that water didn’t just disappear, oh no it went into our roads, parks, buildings and even into our homes with our families. Here are some tips to prevent water damage the next time mother nature decides to run out of tears.

To prevent water damage, follow these tips to avoid costly repairs:

#1. Ensure good drainage:

• Clean your gutters.
• Direct downspouts 5-10’ away from the house.
• Slope your yard away from the foundation.

Your maintenance costs would be very little. Cleaning the gutters is a no-cost DIY project, but if you would like to hire someone to do the dirty works, the costs would be between $50-$250. To slope your yard away from foundation, there will have to be some additional top soil to create a slope.

If you were to put it off, the foundation could settle cracking the basement walls and the cost to stabilize would be around $15,000-$40,000.

#2. Test your sump pump:

• Check your sump pump once a year.
• Test more frequently during storm season.

To test your sump pump is free. But if you need a new one, including installation costs, would be around $150-$350.

If you were to put it off, the basement could flood, ruining everything you own including drywall and flooring. Some insurances don’t cover flooding and if you keep putting it off, you run the risk of mold and mildew which can turn into a very expensive problem very quickly.

#3. Fix water leaks:

• Repair any noticeable dripping pipes.
• Check for dark spots under pipes and on ceilings.
• Repair any cracked caulking.
• Inspect the roof for missing, loose, or damaged shingles.

Maintenance costs could be to contact a plumber would be $250 or for a roof repair a few hundred dollars to $1,000.

If you were to put it off, water drips will ruin the cabinets under the kitchen sink and run down the floor sheathing and joists underneath, so structural repairs plus new kitchen cabinets and flooring will be needed. If the roof rots, a new roof will need to be in place as well as repairs in the rooms directly beneath.

Following these three steps is a good start to preventing water damage. For some extra tips or in need of some repairs due to water damage, contact us, SERVPRO of North Garland at 972-496-2441.

Rain is on the way for Dallas, SERVPRO of North Garland

10/4/2016 (Permalink)

Even a little water can cause major damage if not cleaned properly, Call SERVPRO of North Garland, 972-496-2441 to make sure.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Park Cities, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained Dallas restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.