SERVPRO of North Garland Employee Photos

Man smiling at camera

Paul Farwell, CPCU, MC, AIC, IICRC

Paul recently joined our team as an Estimator. With 20+ years as an Insurance adjustor he has in depth knowledge of both restoration and reconstruction project needs. He is professional and compassionate and takes excellent care of customers.

Jamison standing against white wall

Jamison Miller

Jamison is an Estimator and Project Manager with our Reconstruction team. His extensive background in construction along with his entrepreneurial spirit make him a great leader and self-starter. We appreciate his professionalism and our customers value his excellent communication skills.

shara smiling

Shara Ybarbo

As our Sales Marketing Manager, Shara is in charge of driving marketing campaigns and maintaining an active presence at local and regional association and trade show events. Her cheery attitude, creativity, and enthusiastic customer service skills make her an invaluable asset to our North Garland team.

Jimmy smiling

Jimmy Ybarbo

Jimmy is a Sales Marketing Manager responsible for growing business profit and revenue and developing long-standing business relationships. His kind demeanor helps us establish relationships with clients and develop new prospects.

Woman wearing SERVPRO uniform

Doris Williams

Doris is our newest Production Manager but she brings 5+ years of restoration experience to the team. She is very detail oriented and understands the importance of good communication. She is IICRC Certified in Water Damage and Restoration as well as Fire & Smoke Damage and Restoration and is OSHA 30 certified.

Woman wearing SERVPRO uniform

Mindi Parker

Mindi Parker is a Production Manager and is responsible for managing the restoration projects. She is a great leader in the office and out in the field. Our technicians and our customers love working with Mindi.

Scott on wall

Scott MacMillan

Scott is our newest Production Manager, and in just a short time he has made a world of difference to our office. Not only does he oversee the Crew Chiefs and Technicians, he has taken initiative to develop protocols to ensure that all of our employees are on the same page and our work upholds the highest standards. He truly embodies the SERVPRO committment of "here to help."


Rhonda Lesman

Rhonda is the Job File Coordinator at SERVPRO of North Garland. Rhonda provides excellent customer service for all of our customers, but she is also responsible for sending out e-mails and correspondence, and helping our team in meeting important deadlines. She also prepares estimates. Rhonda is certified through the IICRC in (WRT) Water Damage Restoration. 

Woman standing against a wall smiling.

Melissa Olivera

Melissa is a Job File Coordinator with an eye for detail and a passion for customer satisfaction. She helps with estimates and timeline management and always has a smile on her face when you visit the office.

Cherelle standing against white wall

Cherelle Griffin

Though Cherelle is not new to SERVPRO, she is “new to us” as a Job File Coordinator. She assists with fielding phone calls from customers, scheduling, and drawing up estimates. Her prior experience has made her an essential addition to our office.

Crew Chief Guillermo Villafana smiling in front of a white wall.

Guillermo "Memo" Villafana

Guillermo has been working with us since 2019 and was promoted to Crew Chief because of the quality of his work. He is a certified Water Damage Restoration Technician with great attention to detail and customers appreciate his calm leadership on-site.

Jorge standing on white wall

Jorge Ramirez

We're happy to welcome Jorge back to our SERVPRO family, he was with us a few years ago. He is a Crew Chief with loads of experience on the Restoration side so getting reacquainted with the work flow took him no time at all. Jorge is friendly, and enjoys listening to music to motivate him throughout the work day.

Aaron smiling against wall

Aaron Smith

Aaron is a Crew Chief in-training. His prior knowledge of Restoration allowed him to hit the ground running when he joined us here at SERVPRO of North Garland. He is determined and resourceful, and his willingness to take initiative has made him a valuable asset to the team.

Gaudy Valenzuela

Gaudy Valenzuela

Gaudy is a crew chief in-training. Because of her previous experience in restoration, she is industrious, motivated, and ready to learn! We are glad she joined us here at North Garland.

Viviana Valenzuela

Viviana Valenzuela

Viviana is a diligent worker with prior restoration experience. Though she is new to SERVPRO, she is a quick learner and she is committed to helping projects move along efficiently. 

Francisco Velazquez

Francisco Velazquez

Francisco is one of our Restoration Technicians with a great work ethic. He works primarily in Contents, but is always willing to lend a helping hand wherever needed. His coworkers enjoy his polite helpful nature.


Hector Garcia

Join us in welcoming Hector to the team! His positive attitude is a breath of fresh air when emergencies arise. He is hard-working, eager to learn, and ready to provide assistance whenever his crewmates need it. We're happy to have Hector on-board the team.


Bryson Sheffield Jr.

Bryson joined us in the new year as a Technician doing water mitigation, but quickly learned that he was a real asset on the Contents side. You can expect a job well done when Bryson is on your team.