Recent Posts

Storms in Dallas

1/17/2024 (Permalink)

House floating in the water Trust SERVPRO of North Garland for all your storm and flood damage restoration needs. We provide a range of services.

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. At SERVPRO of North Garland, we have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions. During catastrophic storms and major events, SERVPRO has a Disaster Recovery Team that responds with additional resources as well. These include:

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Here in North Texas, storms can occur with little warning it’s important to be prepared in order to minimize potential damage. Make sure you have an Emergency Kit readily accessible and that the family knows the safest spot in the house for shelter during severe weather. Always keep important documents in water proof containers and have a list of resources saved in your phone for easy access. Weathering a storm is never easy, and we will do our absolute best to help you recover. Call us anytime – we’re always here to help.

Fires Can Be Prevented

4/3/2023 (Permalink)

A home on fire Know the risks and avoid fire damage.

Home fires are the most common calls that fire stations get - and more often than not, they were due to carelessness on the owner's part. Here are the most common causes of house fires and how you can prevent them.

Cooking Fires
Home cooking fires account for approximately $1 billion in property damage, 550 deaths and 4,820 injuries every year. Never leave a stove unattended and always have a fire extinguisher in the kitchen. 

Electrical Fires
Electrical fires, often caused by malfunctioning appliances, account for 13% of all residential fires, and18% of all civilian fire deaths. These fires are most likely to occur in colder months as people use their heaters more. Never leave a space heater unattended or go to sleep while it is on. Get appliances properly checked in the fall so you head into colder months with confidence.

Candle Fires
Candles may generate a small flame, but they can also cause big damage. Most candle fires occur when other household items, such as furniture and curtains, are kept too close to the flame. It only takes a few seconds for them to catch fire and consume the house.

Careless Children
Children playing with fire are responsible for $172 million in property damages every year. Proper fire safety education is vital when it comes to preventing these accidents.

Smoking is one of the leading causes of home fire deaths. Never smoke cigarettes near combustible materials or smoke in bed. Always dispose of the cigarette in sand or water to prevent it catching fire in the trashcan or yard.

Should you experience a fire in your home or office, SERVPRO of North Garland is here to help.

24 Hour Emergency Water Damage Service

2/5/2023 (Permalink)

Man on couch looking at flooded room. SERVPRO North Garland is here to help you recover from water or fire damage.

SERVPRO of North Garland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 972-496-2441

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Garland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask questions such as these:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Garland

SERVPRO of North Garland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Happy 2023!

1/13/2023 (Permalink)

fireworks and the servpro logo Being prepared helps minimize damage.

A new year means new beginnings - the perfect time to take stock of what's important. If you're a home or business owner, an emergency can set you back. Preparation is the best way to minimize the aftermath of any disaster. Double checking and securing any "at risk" areas in your home or business is a crucial step in dealing with unfortunate events. 

Not sure what an "at risk" area could be? SERVPRO of North Garland can help by designing a custom Emergency Ready Plan (ERP). The ERP will leave you with a detailed plan on the most efficient way to get back to business. The information provided to you includes full comprehensive information about your facility including, emergency contacts, shut off valve locations, and priority areas. While you get an idea of what your first steps are to take, it’s important that you call someone to get help ASAP. 

SERVPRO comes with over 50 years of experience and can be very helpful if we have already familiarized ourselves with your facility. 

Whether its water damage, storm damage, fire damage, or even mold SERVPRO of North Garland can assist you with all your restoration needs. 

Serving the North Garland Community

1/13/2023 (Permalink)

photos of santa cops event We distributed over 10,000 toys and books to 2000+ kids in the North Garland community.

We used our warehouse to store over 10,000 toys and books that were donated by SERVPRO North Garland, SERVPRO Park Cities and several other local businesses and families. On the Saturday before Christmas, we had a festive time helping the police officers sort the toys and books that provided over 2100 kids a lovely surprise for Christmas morning.

This is the 2nd year we've participated and it was a tremendous success with hundreds of people visiting our parking lot for donuts and coffee and to meet the local police. The department also awarded us a Citizens Certificate of Merit "for exemplary conduct and excellence in perfomance of civic responsibilities as well as unselfish devotion to the Garland community." We were honored to receive this accolade, but we were more honored to make a difference for the kids near us. 

We consider SERVPRO to be part of the North Garland community and are here to help however we can. Cheers to a safe and happy New Year.

Get SERVPRO Clean to Prevent the Spread of Germs

2/28/2022 (Permalink)

photos of cleaning solutions and workers Deep Cleaning Keeps Your Space Safe

Deep cleaning removes dirt and biohazardous materials and is a prevention strategy for future issues.

People recognize SERVPRO as the industry frontrunner for water damage restoration, fire damage restoration, and disaster recovery. But our expertise doesn't stop there - we also specialize in commercial and residential deep cleaning.

Our cleanings go beyond the general practices of most janitorial services - we use advanced cleaning tools, technologies, and techniques. We follow CDC guidelines and use only safe, hospital-grade cleaning solutions that eliminate germs.

When SERVPRO comes into a facility for a deep clean, we will:

  • Disinfect all floors and flat surfaces with strong and safe cleaning solutions.
  • Clean the HVAC system to remove dust and mites that cause or worsen reactions.
  • Address any fabric that needs cleaning such as drapes, upholstery or carpet.

Removing pathogens and allergens help prevent the spreading of sickness within a shared space. When our team is finished cleaning, you can rest assured that your business, home, school, or church is SERVPRO clean, disinfected, and sanitized. 

For more information about our cleaning services, call SERVPRO of North Garland at 214-522-3000.

Resolve to Do Maintenance

1/31/2022 (Permalink)

person holding a sticky note It's important to do maintenance checks on your home to start the new year right.

Happy 2022 to our North Garland Neighbors!

Accidents happen and SERVPRO of North Garland is here to help our neighbors recover from any size disaster. But being a good neighbor also means sharing information – so here are 5 maintenance must-dos to kick of the new year.

  1. Give your gutters a good onceover to make sure they are clean since clogs can trap moisture and lead to leaks.
  2. Test smoke alarms, carbon monoxide detectors, and fire extinguishers to make sure they are working. Now is a great time to develop a Family Escape Plan as well -
  3. Prevent leaks and odors by cleaning the garbage disposal – grind several ice cubes, then flush with hot water and baking soda.
  4. Inspect the roof for missing, loose, or damaged shingles and leaks.
  5. Know where your water shut off valve is and make sure you have a key to open it.
  6. Call us to get a free Emergency Readiness Assessment for your home or office. Our experts will check for concerns and help build a resource plan for managing potential emergencies.

Your neighborhood restoration experts are here if you need us – call SERVPRO of North Garland at (972) 496-2441,

Home Owners Insurance Claims

1/31/2022 (Permalink)

Insurance Claim Form SERVPRO can help you manage the insurance claim process.

According to the Insurance Services Office (ISO), water damage claims are the second most frequent insurance claim, impacting 1 in 50 homeowners each year. Many of these claims end up denied because of the type of damage reported.

What Type of Damage Will Be Covered?

"Sudden or Accidental" coverage is typically covered by insurance. This is damage that happens as the result of an identifiable incident like a storm or a busted  water heater. In this case you can make a claim and the resulting damage will be covered, but not the item that caused it. You will have to pay your deductible and the cost to replace what broke, leading to damage (water heater, dishwasher, etc.)

Damage that happens over time is considered "Gradual" and will not be covered unless your policy has an exception. This could include rusted pipes or other slow leaks that culminate in damage. Proper maintenance, and documentation of it, is key to preventing structural deterioration.

Equally important is understanding your homeowner's policy, including what is and isn't covered. Review it thoroughly and ask your agent to clarify anything that you don't understand. 

Filing a Claim

If you do find water damage and need to file a claim – SERVPRO of North Garland can help you navigate the process. Call us as soon as it happens and our team will come out to properly document all damage and stop any further issues. We work closely with insurance providers to ensure they have all the required information in order to properly verify and pay the claim.

"Like it never even happened."

If you do have water damage, we are available 24/7 to restore your home to it's original state.

Less Downtime When You Dry Ice Blast

11/14/2021 (Permalink)

Worker using industrial cleaning equipment. Dry Ice Blasting is an effective way to speed up restoration after a fire.

As a commercial property owner, you know how important it is to get back to work after any sort of disaster. We've been working with large and small commercial properties for over 50 years and have an arsenal of restoration techniques depending on the building and situation. One of the fastest and most eco-friendly one is referred to as Dry-Ice Blasting (also called CO2 Blasting, or Dry Ice Dusting.)

Dry-ice blasting is used to remove surface stains - most often this is char, soot and residue that is left behind after the flames have been extinguished. It works by using compressed air to accelerate dry ice pellets to create mini-explosions that lift the stain from the substrate. Despite how that sounds - it is non-abrasive , non-conductive and can be used without damaging active electrical or mechanical equipment.

In most cases, items won’t need to be disassembled because it finds its way into small spaces between parts. Disassembly and reassembly are time consuming so dry-ice blasting can reduce downtime so you can return to business quicker.

Our goal is to put things back together so that it looks and feels like “it never happened.” If you experience fire damage, SERVPRO of North Garland can dry-ice blast away the damage, remove lingering odors and minimize downtime for you and your tenants.

If your business needs help with fire damage, give SERVPRO of North Garland a call at 972-496-2441.

Have a Happy and Safe Thanksgiving!

11/2/2021 (Permalink)

Turkey Being Lowered into a Deep Fryer If you love fried turkey - make sure you know the rules for frying!

Who doesn't love a deep friend turkey? You might think this is an easy DIY - but failed fryers are one of the most common sources of fire damage throughout the fall. 

Here are some tips to keep your turkey trouble-free.

  • Don't Use Too Much Oil - Even a small amount of oil can catch flame if it comes into contact with a burner. If the pot is too full, oil can spill when you insert the turkey. The U.S. Fire Administration suggests that you first place the turkey in a pot with water so you will know the correct amount of oil.
  • Don’t Leave a Fryer Unattended – deep fryers may not have thermostat controls and can overheat to the point of combustion. It’s crucial to stay close and to check the temperature of the oil often. Deep Fat Fryers are also easy to tip over – so make sure the area is secure and monitored.
  • Never Use a Fryer Inside – these should always be used outdoors on a solid surface (not a deck or under a patio cover.)
  • No Frozen Turkeys in the Fryer - Make sure you thaw your turkey completely prior to cooking. When a frozen turkey comes into contact with high temperature oil it causes lots of steam. The steam can make the oil boil over and catch fire. 
  • Keep a Fire Extinguisher & Pot Holders Nearby - make sure you have a fire extinguisher and well-insulated potholders nearby since the lid, sides and handles get insanely hot and you could end up with harsh burns if not careful.
  • Keep Others Safe - never let children or pets near the fryer when in use or after use as the oil can remain hot for hours.

SERVPRO of North Garland wishes you and your family a safe and happy Thanksgiving!