What our Customers say...

Fire Damage Testimonials

When disaster strikes, tenants get upset and fearful. A major tenant who houses within 20,500 sf was affected by thick smoke after a fire erupted on the premises. Within a very short time, SERVPRO representative John Stalsworth was on site to assess the damages and soon had the necessary equipment delivered to the building.

The tenant was able to keep operations going and lost no productivity. John’s knowledge and professionalism saved the day! To have an emergency as this happen and end up with a happy tenant through the troubled times and after is amazing. The process from start to finish was seamless. I highly recommend SERVPRO as your go to contact for disaster.

My husband and I would like to thank the SERVPRO of Park Cities team for their care and concern as we maneuvered through a horrible situation. The Atlas moving truck carrying 30,000+ pounds, and 25 years of our marriage, caught on fire during transport. SERVPRO of Park Cities received our damaged goods and helped us deal with what we considered a horrific
situation. We are so grateful for the kindness they showed, and in helping us determine what was worth salvaging and not, based on their experience. The most recent shipment I received back were some of my Christmas ornaments. Having a little bit of normal back in my life has helped ease the pain. Vanessa and her team treated us with kindness and respect which we will forever be appreciative of.

I never got around to expressing how satisfied and pleased my wife and I were with the care, professionalism, and attention to detail we experienced with SERVPRO of Park Cities.Our home was set on fire when the neighbor's house caught fire. Never having suffered any kind of loss before, the experience was completely new and alien to us.The SERVPRO staff helped us come to terms with our loss and the cleanup. I would recommend SERVPRO Park Cities to anyone needing emergency services.

Ada was very professional and problem solving to be sure I was satisfied with the services. Drew and Ada did an awesome job. Ada and Drew went above and beyond to make sure my items were clean even to make sure everything was satisfactory. 

Although the project went over the time frame, it was very successful overall. SERVPRO did an excellent job with demolition and cleanup. Management was professional and very attentive to the needs of the job. This was a large job and was completed with great great satisfaction. 

I was devastated by the fire at our home. From the first meeting the crew made me feel at ease. 

If I'm ever in a disaster (fire, storm, etc.) I would love for SERVPRO to help me...Their people are outstanding and just awesome!